ORDER WITH IN AUSTRALIA
STANDARD DELIVERY / AUSTRALIA
All standard orders within Australia are sent via Registered Australia Post. Once your order is placed you will receive an order confirmation. It can take up to 24-48hrs for your order to be fully processed. Once processed your order will be shipped the following day (excluding weekends). Standard delivery can take between 2 - 5 days depending on location. Tracking numbers are sent with the shipping notification of your order.
EXPRESS / SATCHEL
Express Next Day Delivery is sent via Australia Post Express Satchel. Tracking numbers are sent with the shipping notification for the order. Please note, that if your locations is out side city metro express shipping may take between 2-3 days.
Express Next Day Delivery service cut off is 3pm Monday - Friday est.
SAME DAY SERVICE / SYDNEY METRO
Same Day Service is available to a range of Sydney Metro locations. Please contact email@example.com to confirm your location falls within our Sydney Metro Same Day Service. Please note Sydney Metro is calculated from KACEY DEVLIN Head Office location in Coogee, Sydney.
All Same Day delivery service orders require the delivery address to be attended from 9am - 6pm on the day of delivery and a mobile contact number must be provided.
Same Day delivery service cut off is 3pm Monday - Friday.
If the Same Day Service is selected after the order cut off will be shipped the following business day from the Order Confirmation.
INTERNATIONAL / ORDERS
KACEY / DEVLIN offers shipping to several international locations. To enquire if we ship to your location please email firstname.lastname@example.org
All international orders are sent via Registered Australia Post. A tracking number is provided with your order. All international orders take between 7 - 15 days from the date of dispatch.
PLEASE NOTE: KACEY/DEVLIN does not cover any additional duties, customs or taxes applied to orders. These additional costs are not calculated in the product costing, or shipping cost for any order and are at the receivers expense.
NOTE / All orders that are place on a Friday, Saturday, Sunday will not be processed and shipped till the following business working day.
SHIPPING TERMS AND CONDITIONSAll orders are sent with a Tracking No. Any person who accepts the goods on your behalf constitutes evidence of delivery fulfilment and therefore responsibility is transferred from that moment.
If you do not receive your order, and it is returned directly to KACEY DEVLIN you will be contacted to organise re-shipment. The additional shipping cost to resend the order, will not be covered by KACEY DEVLIN and will require payment. If you do not wish to organise a redelivery of the order, the initial shipping fee will not be refunded.
Please note that provided shipping times are estimates only and may be influenced by factors beyond KACEY DEVLIN’S and our nominated shipping parties reasonable control. For example, customs and quarantine processing requirements, payment of duties and taxes, weekends and public holidays KACEY DEVLIN does not guarantee transit times or represent that transit times will be achieved.
ORDER CONFIRMATION / ITEM AVAILABILITY
Once your order has been place and your order confirmation will be sent via email confirming your order. Please note that the online inventory is not updated in real time, items may be sold out or not longer available at the time of purchase. If a sold-out or unavailable item is purchased, you will be notified by email as soon as possible and offered a suitable replacement or a full refund.